April 19th, 2024 8:05 AM by Sam Kader MLO130505
Step 1: Borrower(s) will receive an initial Email to setup an Account
TheLender receives submission package from a mortgage broker, our Loan Setup Department will send initial disclosures to the applicant(s). If the broker has included the email address of the applicant(s), TheLender will deliver the Electronic Signature Consent form to the borrower allowing us to send Disclosures and Document requests electronically.
The borrower(s) will receive an email with a link to Electronic Signature Consent for Loan Documents
Subject: Electronic Signature Consent for Loan Documents
Documents for the Process loan application will soon be available for your electronic signature on a secure, password-protected website. The Website provides convenient 24-hour access to the status and details of the application. Please follow the instructions below to provide consent to receive electronic documents for this loan application.
Click here to visit the website and consent to receive the documents electronically. After clicking the “Click here to visit the website” link. The Borrower will be prompted to setup an account.
New to eSigning? Click here to watch a video that walks you through the eSigning process and explains how to use this website to view, sign, and return the requested loan documents.
Step 2: Borrower(s) Creates their Accounts
When you click on the link, you will be prompted to create an account. You will need to know the street address number of the subject property (as it shows on the Loan Application). You will also input your First Name, Last Name, create a password, and acknowledge your ability to receive electronic disclosures.
Step 3: Borrower(s) Activate their Accounts
Once you have completed your initial setup and clicked the Create New Account button, an Activation Request email will be sent to your email address. You should click the “Activation link” in the email. The link will open a web page to the Activate New Account page which will ask for you to input the password you just created in Step 1 and Step 2 above.
Below is an example of account activation email.
Activate New Account. James Shea is attempting to activate the james@thelender.com account. Click here to activate this account. The account password is required to complete the activation process.
Step 4: Borrower(s) agree to Do Business Electronically
Click View button in the Immediate Action Requested E-Consent box.
The “Your Consent To Do Business Electronically (the eDisclosure Agreement)” opens. Read through document and then click the agree button at the Disclosure. This will allow you to receive Disclosures electronically and expedite the mortgage process.
Step 5: E-Disclosures
All Disclosures or re-disclosures that you receive during the Loan Process can be found for electronic signing in this portal. The process is the same as detailed above except that the Applicant just needs to provide their password to view the disclosures.
When E-Disclosures are sent, you will receive an e-mail. Please click the “Click here to visit the website” link in the middle of the page.
Once you sign into the Portal as you had done in Step 4, you will see the Disclosures. You can then click the e-sign button.
You will be prompted for an authorization code provided by the Lender (usually the last 4 digits of your social security number).
Each Disclosure page requiring ESign will open. Click “Next Button”, then Click on each yellow “Sign Here” tab (This will automatically add your e-signature). The first time you Click on sign button, you will be prompted to ADOPT and SIGN. Click the “ADOPT AND SIGN button”, then click next to go to the next document. Repeat this process for each page.
NOTE: If there is no Yellow “Sign Here” tab on a page, it does not require e-signing. Click the “Next Page” button.
Step 6: Document Wet Sign and Upload Process
Document which cannot be e-signed can still be done through the portal. On the home screen there is a Print, Sign, and Upload Documents section. Borrower(s) can click the “Print button” to print out the wet sign documents. Once documents are signed, the Borrower(s) and scan them to their computer and click the “Upload button” A pop up screen will allow the Borrower(s) to browse to the files on their computer, and upload into the portal.